{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "free Australia wide delivery on orders of ${{ site.delivery.freeThreshold }} or more; a flat ${{ site.delivery.fee }} delivery charge applies under ${{ site.delivery.freeThreshold }}. Orders are handled and cut in 24 to 48 hours and then arrive in 5 to 7 days.",
    "content": "Shipping Last updated 1 September 2026. This policy sets out your rights as a consumer buying from us in Australia. Where we deliver We deliver right across Australia, to every state and territory, including Sydney, Melbourne, Brisbane, Perth, Adelaide, the Gold Coast, Canberra, Newcastle, Wollongong, Hobart and Darwin. If you are outside Australia, email theteam@customersupport.care before ordering and we will tell you what we can do. What delivery costs Standard delivery is free on orders of $75 or more. Below that a flat $25 applies. The charge is shown in your basket before you pay, so nothing is added at the last step. How long it takes Orders are handled and packed within 24 to 48 hours. Delivery then takes 5 to 7 days anywhere in Australia, so allow about a week in total. Tracking Every order is sent tracked. You will get an email with a tracking number once your order has shipped, which is not the same moment you place it. For logistical reasons items in one purchase may be sent in separate parcels, so a partial delivery is not a missing order. Customs and import charges We are not responsible for customs or import fees once an order has shipped. By ordering, you accept that one or more parcels may be sent to you and may attract charges when they arrive in your country. We declare goods accurately and we cannot guarantee what any given customs authority will charge. Questions about a delivery Email theteam@customersupport.care with your order number and we will chase it up. Most emails are answered within one business day.",
    "url": "https://magneticdoorscreen.com.au/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Your statutory 14-day cancellation right under the Australian Consumer Law. Goods must be returned in a resaleable condition.",
    "content": "Refunds & Returns Last updated 2 September 2026. This policy sets out your rights as a consumer buying from us in Australia. Changed your mind Australian law does not give a general right to cancel an online order simply because you have changed your mind. The 30 days below is our own policy , offered because we would rather you bought with confidence. Email theteam@customersupport.care with your order number within 30 days of delivery. The item needs to come back unused and in resaleable condition. We refund the price you paid, and there is no handling fee. You cover the cost of sending it back. Refunds are processed within 24 to 48 hours of the goods reaching us. Every item here is a stock size Some shops carve out an exception for goods cut or made to a customer's own measurement. Nothing on this site falls into that category: every screen and every swatter is a standard stock size picked off a shelf, so the policy above covers all of it. We would still rather you ordered the right size first time. If you are not sure which width covers your door frame, email theteam@customersupport.care before you order and we will help you work it out. If none of the stock sizes fits, ask us for a custom size quote . Faulty, damaged or incorrect items This part is the law, it applies to everything we sell, and nothing above affects it. Under the Australian Consumer Law our goods come with guarantees that cannot be excluded. They must be of acceptable quality, match their description, and be fit for the purpose we described. If the failure is minor, we will repair the item or replace it. If it is a major failure, you can choose a replacement or a refund, and you can also ask for compensation for any other reasonably foreseeable loss or damage. We pay the cost of returning a faulty item, and no handling fee ever applies to one. Damaged in transit If a parcel arrives damaged, email us your order number and a photograph of the packaging and the item. We will arrange a replacement or a refund and we cover the return postage. Photographs help us take it up with the courier, so they speed things along, but they are not a condition of your rights. How to return something Email theteam@customersupport.care with your order number and a short note about what you would like to do. We will reply with the return address and confirm who pays the postage in your case. Please contact us before sending anything back, so it reaches the right place and is credited to your order.",
    "url": "https://magneticdoorscreen.com.au/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Magnetic Door Screen Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 12 August 2026. This Privacy Policy explains how Magnetic Door Screen Company (a division of BuyFactory Direct Pty Ltd, \"we\", \"us\" or \"our\") collects, uses, shares and protects your personal information when you visit magneticdoorscreen.com.au or buy from us. We are committed to handling your data lawfully, fairly and transparently. If you have any questions about this policy or your data, contact us any time at theteam@customersupport.care or call +66 98 391 3877 . Information We Collect We only collect the data we need to run our store and serve you well. This may include: Information you give us : such as your name, delivery and billing address, email address and phone number when you place an order or contact support. Payment information : handled securely by our payment processors. We do not store full card numbers on our servers. Information collected automatically : such as your IP address, browser and device type, pages viewed and referring site, gathered through cookies and similar technologies. Cookies, Analytics & Tracking We use cookies and similar technologies to keep the site working, remember your preferences, understand how the site is used, and measure the performance of our marketing. Cookies fall into a few broad categories: Essential cookies : required for core functions like navigating the site and keeping items in your basket. Analytics cookies : help us understand how visitors use the site so we can improve it. Advertising cookies : used to measure and improve the relevance of our ads. You can control or disable cookies through your browser settings at any time. Blocking some cookies may affect how parts of the site work. Third-Party Tools (Google & Meta) To understand our audience and run effective, measurable advertising, we use trusted third-party services. These may set their own cookies and process limited data according to their own privacy policies: Google : including Google Analytics and the Google Ads / Google Shopping tag, to measure traffic and conversions. Meta (Facebook & Instagram) : including the Meta Pixel, to measure the performance of our social advertising. These tools may collect information such as pages visited and actions taken on our site. We do not sell your personal data. You can review Google's and Meta's privacy practices on their respective websites, and adjust ad personalisation through their settings. How We Use Your Information To process and deliver your orders and provide customer support. To send order confirmations, delivery updates and, where you've agreed, marketing emails. To improve our website, products and service. To prevent fraud and keep our store secure. To comply with our legal and tax obligations. How We Share Information We share data only as needed to operate the store, for example with payment processors, delivery couriers, and the analytics and advertising providers named above. We require these partners to protect your data and use it only for the services they provide to us. We may also disclose information where required by law. Data Retention We keep personal data only as long as necessary for the purposes set out in this policy, including meeting legal, accounting and reporting requirements. When data is no longer needed, we securely delete or anonymise it. Your Rights Depending on your location, you may have the right to: Access the personal data we hold about you. Request correction of inaccurate data. Request deletion of your data (\"right to be forgotten\"). Object to or restrict certain processing, including direct marketing. Request a copy of your data in a portable format. Withdraw consent at any time where processing is based on consent. To exercise any of these rights, email us at theteam@customersupport.care . We'll respond within the timeframe required by applicable law. If you are unhappy with how we have handled your personal information, tell us first and we will try to put it right. If you are still not satisfied, you can complain to the Office of the Australian Information Commissioner, the regulator under the Privacy Act 1988, at oaic.gov.au . Data Security We use appropriate technical and organisational measures to protect your data, including encrypted (SSL) connections during checkout. No method of transmission over the internet is completely secure, but we work hard to safeguard your information. Children's Privacy Our store is intended for adults. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with data, please contact us so we can remove it. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised \"last updated\" date. Contact Us Magnetic Door Screen Company, a division of BuyFactory Direct Pty Ltd Registered address: Suite 307, Norwest Central, 12 Century Circuit, Norwest NSW 2153, Australia ABN (Australia): 30 656 628 938 Email: theteam@customersupport.care International call centre: +66 98 391 3877",
    "url": "https://magneticdoorscreen.com.au/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Magnetic Door Screen Company.",
    "content": "Terms & Conditions Last updated 12 August 2026. These Terms & Conditions govern your use of magneticdoorscreen.com.au and any purchase you make from Magnetic Door Screen Company (a division of BuyFactory Direct Pty Ltd, \"we\", \"us\" or \"our\"). By using our website or placing an order, you agree to these terms. Please read them carefully. Use of the Website You may use our website for lawful purposes only. By accessing the site you agree that you will not: Use the site in any way that breaches applicable laws or regulations. Attempt to gain unauthorised access to our systems, or interfere with the site's operation or security. Copy, reproduce or redistribute our content (text, images, branding and design) without our written permission. Submit false information or impersonate any person or entity. All content on this website, including Magnetic Door Screen Company name, logo, product imagery and copy, is our property or that of our licensors and is protected by intellectual property laws. Products & Descriptions We take care to describe our products accurately, including materials, dimensions and certifications. Product photos are for illustration; slight natural variation in colour and finish can occur. Where a product has a limit worth knowing, such as the fixing spacing needed for heavy drapes, it is published on the product page. Pricing All prices are shown in Australian dollars and include GST. We make every effort to ensure prices are correct at the time of publishing. If we discover an error in the price of an order you have placed, we will contact you to confirm whether you wish to proceed at the correct price before dispatching. Orders & Purchase Terms Placing an order constitutes an offer to purchase. A contract is formed once we confirm and dispatch your order. We reserve the right to refuse or cancel any order, for example where stock is unavailable or where we suspect fraud. If we cancel an order you have paid for, we will issue a full refund. You are responsible for providing accurate delivery and contact details. We are not liable for delays or failed deliveries caused by incorrect information. Payment & Security Payment is taken at checkout through our secure, encrypted (SSL) payment providers. We do not store your full card details. Your order will be processed once payment is authorised. Shipping, Returns & Cancellations Delivery times, coverage areas, and full return and refund conditions are set out in our Shipping and Refunds & Returns pages, which form part of these Terms. Limitation of Liability To the fullest extent permitted by law: Our total liability arising from any order is limited to the amount you paid for the products in that order. We are not liable for indirect, incidental or consequential losses, or for loss of profit, data or opportunity. We provide the website \"as is\" and do not guarantee it will always be available, uninterrupted or error-free. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded under applicable law. These Terms do not affect your statutory consumer rights. Governing Law These Terms are governed by applicable law, and any disputes will be handled in accordance with the relevant jurisdiction. Your statutory rights as a consumer remain unaffected. Changes to These Terms We may update these Terms from time to time. The version published on this page at the time you place an order is the version that applies to that order. Questions about these terms? Email theteam@customersupport.care or call +66 98 391 3877 , our team is happy to help. Contact Us Magnetic Door Screen Company, a division of BuyFactory Direct Pty Ltd Registered address: Suite 307, Norwest Central, 12 Century Circuit, Norwest NSW 2153, Australia ABN (Australia): 30 656 628 938 Email: theteam@customersupport.care International call centre: +66 98 391 3877",
    "url": "https://magneticdoorscreen.com.au/terms-and-conditions/"
  }
}